Frequently Asked Questions
Everything you need to know about our courses
Getting Started
After completing your purchase, you'll have instant access to the course. Log in to your account, go to "My Courses" and click on the course you want to watch. All content is available immediately - no waiting!
Not at all! We have courses for every experience level. Beginner courses start from the basics and assume no prior knowledge. Check the difficulty level on each course to find your perfect match.
Each course includes a detailed list of required tools and products. For beginner courses, you'll need basic materials. Advanced courses may require professional equipment. We provide product recommendations and links to help you get everything you need.
Courses & Content
Forever! Once you purchase a course, you have lifetime access. You can watch the lessons as many times as you want, at your own pace. Plus, you'll receive all future updates to the course at no extra cost.
Currently, our videos are streaming-only to protect our content. However, you can access them from any device with an internet connection - phone, tablet, laptop, or desktop. We're working on an offline feature for the future!
Yes! We release new courses every month covering the latest trends, techniques, and industry updates. Follow us on social media or subscribe to our newsletter to be the first to know about new releases.
Absolutely! Upon completing all lessons in a course, you'll receive a beautiful digital certificate that you can download, print, and share on social media. It's a great way to showcase your skills to potential clients.
Payments & Refunds
We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal. All payments are processed securely through Stripe.
100% secure. We use Stripe, one of the world's most trusted payment processors. We never store your card information on our servers. All transactions are encrypted with industry-standard SSL technology.
We offer a 30-day money-back guarantee on all courses. If you're not satisfied for any reason, contact us within 30 days of purchase and we'll issue a full refund - no questions asked.
Currently, we only offer one-time payments. However, we regularly run promotions and discounts, so keep an eye on our website and social media for special offers!
Technical Support
Our platform works on any device with a modern web browser - desktop computers, laptops, tablets, and smartphones. For the best experience, we recommend using Chrome, Safari, Firefox, or Edge.
First, try refreshing the page and clearing your browser cache. Make sure you have a stable internet connection. If the problem persists, try a different browser. Still having issues? Contact our support team and we'll help you right away!
Click on "Forgot password" on the login page and enter your email address. We'll send you a link to reset your password. If you don't receive the email within a few minutes, check your spam folder or contact support.